{"id":530134,"date":"2018-10-03T13:45:18","date_gmt":"2018-10-03T17:45:18","guid":{"rendered":"https:\/\/www.sciencedaily.com\/releases\/2018\/10\/181003134518.htm"},"modified":"2018-10-03T13:45:18","modified_gmt":"2018-10-03T17:45:18","slug":"is-replying-to-online-reviews-always-good-new-research-shows-downside-of-over-responding-2","status":"publish","type":"post","link":"https:\/\/spaceweekly.com\/?p=530134","title":{"rendered":"Is replying to online reviews always good? New research shows downside of over-responding"},"content":{"rendered":"<p>When managers respond to online reviews, it&#8217;s possible that those responses could actually stimulate additional reviewing activity and an increased number of negative reviews, a new study finds. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>When managers respond to online reviews, it&#8217;s possible that those responses could actually stimulate additional reviewing activity and an increased number of negative reviews, a new study finds. <\/p>\n","protected":false},"author":61,"featured_media":615444,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-530134","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/spaceweekly.com\/index.php?rest_route=\/wp\/v2\/posts\/530134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/spaceweekly.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/spaceweekly.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/spaceweekly.com\/index.php?rest_route=\/wp\/v2\/users\/61"}],"replies":[{"embeddable":true,"href":"https:\/\/spaceweekly.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=530134"}],"version-history":[{"count":1,"href":"https:\/\/spaceweekly.com\/index.php?rest_route=\/wp\/v2\/posts\/530134\/revisions"}],"predecessor-version":[{"id":530135,"href":"https:\/\/spaceweekly.com\/index.php?rest_route=\/wp\/v2\/posts\/530134\/revisions\/530135"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/spaceweekly.com\/index.php?rest_route=\/wp\/v2\/media\/615444"}],"wp:attachment":[{"href":"https:\/\/spaceweekly.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=530134"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/spaceweekly.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=530134"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/spaceweekly.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=530134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}