{"id":797777,"date":"2025-08-14T11:08:09","date_gmt":"2025-08-14T16:08:09","guid":{"rendered":"https:\/\/spaceweekly.com\/?p=797777"},"modified":"2025-08-14T11:08:09","modified_gmt":"2025-08-14T16:08:09","slug":"job-opening-systems-assistant-the-planetary-society","status":"publish","type":"post","link":"https:\/\/spaceweekly.com\/?p=797777","title":{"rendered":"Job opening: Systems Assistant | The Planetary Society"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<h2>Position Summary<\/h2>\n<p>Reporting to and working under the guidance of the Chief Systems Administrator (CSA), the Systems Assistant supports the day-to-day IT operations of the organization. The Systems Assistant will handle end-user support, basic network troubleshooting, documentation, patching, hardware\/software provisioning, and security training facilitation. They will also assist in maintaining infrastructure systems and gradually be exposed to more complex technical responsibilities.<\/p>\n<p>This role is ideal for someone early in their IT career who has a passion for learning, enjoys solving problems, and is eager to grow in systems administration, user support, and cybersecurity.<\/p>\n<p>This non-exempt position is full-time, generally Monday-Friday during regular business hours. Occasional evening and weekend work may be required.<\/p>\n<p>This position is hybrid, with a combination of on-site and remote work. Regular on-site presence at our Pasadena headquarters is required.<\/p>\n<h2>Position Responsibilities<\/h2>\n<p><strong>Staff Support<\/strong><\/p>\n<p>Technical Support &amp; Device Management<\/p>\n<ul>\n<li>Provide timely and friendly technical support for staff across Windows, macOS, mobile devices, and common business software (Microsoft Office, Google Workspace, Adobe Suite, antivirus, etc.).<\/li>\n<li>Configure, deploy, and troubleshoot workstations, laptops, printers, mobile devices, and VPN access.<\/li>\n<li>Monitor and maintain software patching across all devices.<\/li>\n<li>Support VPN access, client hardware\/software, and Backup services.<\/li>\n<\/ul>\n<p>User Onboarding &amp; Offboarding<\/p>\n<ul>\n<li>Set up user accounts, provision equipment, and install software for new staff.<\/li>\n<li>Ensure secure and complete offboarding when employees depart.<\/li>\n<\/ul>\n<p><strong>Systems and Security<\/strong><\/p>\n<p>System Maintenance &amp; Operations<\/p>\n<ul>\n<li>Monitor server and device uptime; alert the CSA to issues as needed.<\/li>\n<li>Assist in the upkeep and basic troubleshooting of managed switches, wireless access points, and firewall systems.<\/li>\n<li>Support the CSA in managing NAS storage, backup routines, and restoration testing.<\/li>\n<li>Help maintain internal camera systems and key fob security access.<\/li>\n<\/ul>\n<p>Cybersecurity &amp; Compliance<\/p>\n<ul>\n<li>Support the deployment and monitoring of quarterly cybersecurity training.<\/li>\n<li>Help conduct phishing simulations and track staff engagement\/completion.<\/li>\n<li>Monitor alerts from antivirus software and vulnerability scans and escalate threats to the CSA.<\/li>\n<\/ul>\n<p>Documentation &amp; Process Support<\/p>\n<ul>\n<li>Assist in building and maintaining internal documentation, IT support manuals, and how-to guides.<\/li>\n<li>Update change logs for system configurations and troubleshooting steps to improve knowledge sharing.<\/li>\n<\/ul>\n<p><strong>Additional Duties<\/strong><\/p>\n<p>Facility &amp; Vendor Coordination (as needed)<\/p>\n<ul>\n<li>Assist with local hardware repairs (e.g., printers, displays, and workstations).<\/li>\n<li>Coordinate with third-party vendors for facility-related or IT-adjacent services.<\/li>\n<li>Perform other duties as assigned.<\/li>\n<\/ul>\n<h2>Position Requirements<\/h2>\n<ul>\n<li>Legal authorization to work in the U.S.<\/li>\n<li>Ability to work at our headquarters in Pasadena, CA.<\/li>\n<li>Degree from a business or trade school, or equivalent work experience.<\/li>\n<li>2+ years of experience as a Systems Administrator, Network Administrator, or similar role.<\/li>\n<li>Integrity, honesty, and a strong commitment to maintaining confidentiality.<\/li>\n<li>Skills in HTML, CSS, JQuery\/Javascript, PHP, MySQL, TCP\/IP, FTP, POP3\/IMAP, DNS, and Wi-Fi a plus.<\/li>\n<li>Advanced knowledge of Microsoft Office, Google Workspace Suite, Adobe products, and all email clients.<\/li>\n<li>Moderate experience with AJAX, XML, APIs, and UNIX.<\/li>\n<li>Some knowledge of web servers, SEO, and eCommerce payment platforms.<\/li>\n<li>Working knowledge of data security standards and best practices.<\/li>\n<li>Solid understanding of both Mac and PC software &amp; hardware environments.<\/li>\n<li>Superior technical troubleshooting and problem solving skills.<\/li>\n<li>Must have access to transportation to be at Planetary Society HQ as needed.<\/li>\n<li>This position often involves moving and setting up computers and other office equipment and running cables, requiring reaching, crouching, kneeling, stooping, using ladders or step-stools, and lifting and moving up to 50 lbs.<\/li>\n<li>Ability to work systematically, accurately, and adhere to deadlines.<\/li>\n<li>Ability to think through complex problems and solutions.<\/li>\n<li>A strong service mentality and skill with working with people experiencing stress.<\/li>\n<li>Self-motivation and the ability to work as a team member.<\/li>\n<li>A commitment to The Planetary Society&#8217;s core values: passion, credibility, optimism, integrity, effectiveness, and inclusion<\/li>\n<\/ul>\n<h2><strong>Compensation<\/strong><\/h2>\n<p>The Planetary Society has been the world\u2019s largest and most effective space advocacy group for more than 45 years. We offer a fun, supportive work environment, and many of us consider this to be our dream job. We work hard and are passionate about our organization while respecting and protecting our personal time.<\/p>\n<p><strong>Compensation details:<\/strong><\/p>\n<ul>\n<li>The base annual pay for the Systems Assistant is $82,944<\/li>\n<li>Medical and dental insurance<\/li>\n<li>403(b) retirement savings plan<\/li>\n<li>11 holidays + vacation and sick leave<\/li>\n<li>Group Term Life insurance<\/li>\n<li>Long-term and short-term disability<\/li>\n<li>Supportive work environment<\/li>\n<li>Extraordinary colleagues<\/li>\n<\/ul>\n<p>The Planetary Society is an equal-opportunity employer. We prioritize diversity at all levels of our work.<\/p>\n<h2>How to Apply<\/h2>\n<p>Please send a resume and cover letter to <strong>[email\u00a0protected]<\/strong> by September 15, 2025. We will review all applications after the posting closes and begin scheduling interviews shortly thereafter.<\/p>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/www.planetary.org\/job-opening-systems-assistant?rand=772267\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Position Summary Reporting to and working under the guidance of the Chief Systems Administrator (CSA), the Systems Assistant supports the day-to-day IT operations of the organization. The Systems Assistant will&hellip; <\/p>\n","protected":false},"author":1,"featured_media":797778,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45],"tags":[],"class_list":["post-797777","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-planetary-society"],"_links":{"self":[{"href":"https:\/\/spaceweekly.com\/index.php?rest_route=\/wp\/v2\/posts\/797777","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/spaceweekly.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/spaceweekly.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/spaceweekly.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/spaceweekly.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=797777"}],"version-history":[{"count":0,"href":"https:\/\/spaceweekly.com\/index.php?rest_route=\/wp\/v2\/posts\/797777\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/spaceweekly.com\/index.php?rest_route=\/wp\/v2\/media\/797778"}],"wp:attachment":[{"href":"https:\/\/spaceweekly.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=797777"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/spaceweekly.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=797777"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/spaceweekly.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=797777"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}