Finding trust and understanding in autonomous technologies

In 2016, self-driving cars went mainstream. Uber’s autonomous vehicles became ubiquitous in neighborhoods where I live in Pittsburgh, and briefly in San Francisco. The U.S. Department of Transportation issued new regulatory guidance for them. Countless papers and columns discussed how self-driving cars should solve ethical quandaries when things go wrong. And, unfortunately, 2016 also saw the first fatality involving an autonomous vehicle.