IBM Watson-powered ‘virtual assistant’ to provide information and advice to people with arthritis

Arthritis Research UK and IBM today announced the development of a Watson-powered ‘virtual personal assistant’ to provide information and advice to people living with arthritis. The charity has teamed up with IBM to ensure people seeking help will have access to personalised information from the Arthritis Research UK website, delivered in a form that feels like a natural conversation. The service will be accessible on mobile phones and computers, without the need to download an app. There are currently 300 people with arthritis helping Arthritis Research UK to test and feedback before it is launched publicly on the charity’s website later this year.