‘Social media triangulation’ provides new approach for emergency responders

During emergency situations like severe weather or terrorist attacks, local officials and first responders have an urgent need for accessible, reliable and real-time data. Rob Grace, a doctoral student in Penn State’s College of Information Sciences and Technology (IST), and his colleagues at the Center for Crisis, Community, and Civic (3C) Informatics are working to address this need by introducing a new method for identifying local social media users and collecting the information they post during emergencies.