How displaying real-time sales and stock levels online affects shoppers

In the classic Filene’s Basement sales scenario, eager shoppers would lunge for the pile of sweaters that was disappearing fastest, on the theory that those sweaters must present the most attractive deal. Now researchers from Australia’s Monash University business school have shown that providing real-time cues about the number of items sold and current levels of stock – easily presentable in the digital age – can be a viable retailing strategy, even for offline merchants.