Marrying Social Media Approaches and Space Flight Control: Eight Years at SpaceOps [STUB]

Abstract: Three previous SpaceOps papers [1-3] – published in 2010, 2012 (honored by the Conference as a “Best Paper”), and 2014 – have discussed paths to using social media concepts and techniques to enhance space flight controller effectiveness by a) reducing clutter of nonverbal communications (e.g., visual flow with minimal headers and shared content instead of multiple copies), b) moving some voice communication to non-verbal transmission (virtually eliminating “say again” requests because non-ver…