Abstract: Since August 1994, The National Aeronautics and Space Administration’s (NASA’s) Earth Observation System Data and Information System (EOSDIS) has been serving a global community of over 3 million users with Earth science data in a variety of disciplines. During the entire life of EOSDIS, various mechanisms for user feedback have been extremely important and valuable to its evolution and proven performance. Some inputs from user groups have resulted in fundamental changes in the architecture, …