The Air Force Enterprise Service Desk is going virtual, and Joint Base San Antonio – Lackland will be the first to see it as it rolls out across the Air Force, starting the end of August.
Air Force Chief of Staff Gen. Mark Welsh has challenged every Airman to constantly look for smarter ways to do business. The personnel of the 67th Cyberspace Wing at Joint Base San Antonio – Lackland, Texas, are meeting that challenge with their implementation of innovative processes targeting Air Force-wide network customer service, including the new virtual Enterprise Service Desk (vESD).
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