Air Force Space Command telephone operator services will be removed and replaced by automated tools at the beginning of the new fiscal year, with each base developing their own transition plans.
The Air Force and the entire Department of Defense have experienced increased budgetary pressure over the last several years. In response to these budgetary pressures, AFSPC has examined numerous functions and services that could be performed more efficiently and with less cost. One area studied was the Telephone Operator Services.
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