Salesperson ambidexterity and company profitability are dependent on customer base

A new study from the University of Alabama at Birmingham Collat School of Business has broken new ground on identifying and improving upon effective “hunters” and “farmers” in the sales world. The study, published in the Journal of the Academy of Marketing Science, analyzes the importance of customer base characteristics on the effectiveness of salesperson hunting, such as seeking out new customers and farming, or selling to current customers.


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Source: Phys.org