The Vandenberg Air Force Smart Operations for the 21st Century team recently teamed up with the 30th Space Communications Squadron here to help improve the timeliness of base computer network access for new employees awaiting security clearance status.
The AFSO21 team started their processes in November by mapping out a plan to reduce the amount of time and money wasted each year due to the inactivity of new employees based on network constraints.
“Complaints were coming in saying that it was taking four to six weeks or longer to get access,” said Elaine Huggins, an AFSO21 facilitator. “Horror stories of three to six months had even circulated. But nobody really knew why it was taking so long.”
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