Nearly a decade ago, Fei Gao predicted in his research that having online shoppers pick up their purchases at a local store could help retailers head off the so-called “retail apocalypse”—the notion that online shopping would eventually lead to the demise of traditional brick-and-mortar stores.
Click here for original story, Customers willing to wait longer for delivery when they shop in store showroom vs. online, finds study
Source: Phys.org